Residential Bins

Due to Covid-19 staff shortages, your waste services may be running late and not collected on your scheduled collection day. Please leave your bins or clean up at kerbside we will be coming to collect your services, we appreciate your understanding during this time.

Was your bin missed?

Once you have notified us about your missed bin (report it below), the turnaround for collection will be:

Missed garbage (red bin) - the next working day.
Missed garden waste (
green) and recycling (yellow) - the following week's collection day.

Report a missed bin collection, lost, damaged or stolen bin

The garbage, recycling and garden waste bins are collected by one-person operated trucks. Your bin should be placed on the kerbside before 4am on the day of collection, close to the kerb with the lid opening towards the road. Bins should not be placed under low trees or powerlines, and bins should be approximately 30cm apart.

If your service day falls on a public holiday, your bin will still be collected (collections start at 4am on public holidays, 3am on Christmas Day and Good Friday due to Landfill opening hours).

To prevent spillage ensure your bin is not over full (weight restriction of 80 kilos) and the lid is properly closed.  Overfull bins may not be collected. Please do not jam material into bins. Items that are placed next to or on top of bins are unable to be collected.

Please bring the bins in as soon as possible after the service.  

What is my bin collection day?

To download the Waste Information Booklet, please enter your address details below to identify your collection day.

NOTE: If you live in a multi occupancy/strata unit, please do not use this form. Contact council for more information on your bin collection day.

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Required fields are denoted by *

Yellow lid bins (recycling)

Apply for a Residential additional recycling bin online

What you CAN put in a yellow lid bin

  • Plastic containers, bottles, tubs and jars (no lids smaller than a 50c piece).
  • Aluminium, aerosol and steel cans.
  • Glass bottles and jars (clear, brown and green).
  • Liquid paperboard containers (eg, milk/juice cartons).
  • Paper and cardboard items (magazines, phone books, clean pizza boxes).
  • Window-faced envelopes and a small number of staples on paper.
  • Labels can be left on jars and tubs.

What you CAN'T put in a yellow lid bin

  • Plastic bags, film or bin liners.
  • Chip packets.
  • Lids (small).
  • Paper towels or tissues.
  • Shredded paper (dispose of in a compost system or bagged and placed in red lid garbage bin).
  • Food contaminated paper meat trays.
  • Household garbage.
  • Nappies.
  • Clothes and shoes.
  • Toys.
  • CDs, DVDs or videos.
  • Garden material.
  • Needles.
  • Dirty foil.
  • Mirrors or furniture glass.
  • Ceramics or crockery such as drinking glasses or plate glass.
  • Polystyrene foam, cups or trays.
  • Heavily soiled pizza boxes.
  • Cutlery.
  • Bubble wrap.
  • Motor oil.
  • Gas bottles.
  • Batteries.
  • Electronic goods.
  • Light globes.

Note: Soft Plastics, such as plastic bags, bread bags, biscuit wrappers, pasta and rice bags, frozen food and veggie bags etc. can be recycled at many supermarkets through the REDcycle Program. Go to: Where to REDcycle for your nearest drop off location. For full details on what can and can't be taken to a REDcycle drop off point, go to: REDcycle

Should I use the triangular recycling symbols? 

Council avoids using triangles and their numbers as they have caused confusion.  For example, polystyrene that is usually labelled 6 cannot be recycled and plastic bags which cannot be recycled in the yellow bin are sometimes labelled 2.  Additionally, some manufacturers' products are recyclable but the company has chosen not to stamp their product with a number and triangle (to save money).

Green lid bins (garden waste)

Apply for a Residential additional garden waste bin online

What you CAN put in a green lid bin

  • Flower cuttings.
  • Weeds (garden material is composted at high temperatures so weeds are acceptable).
  • Lawn clippings.
  • Leaves.
  • Sticks/branches no longer than one metre in length or thicker than a broomstick.
  • Palm fronds cut into one metre lengths.

What you CAN'T put in a green lid bin

  • Food waste (as the garden material is composted in the open at the Lucas Heights tip).
  • Sawdust.
  • Hazardous liquid waste.
  • Any type of plastic bags or bin liners.
  • Household rubbish.
  • Gas bottles.
  • Plastic plant pots, tubes or garden equipment.
  • Polystyrene or other containers.
  • Soil, rocks, bricks or building materials.
  • Tree stumps or logs.
  • Bamboo.

What if I regularly have excess garden waste material?


  • Put it out in your twice yearly council clean up.
  • Apply for an additional garden waste bin (providing you have not previously contaminated your garden waste, you may be eligible for an additional bin).
  • Consider composting your excess garden waste.

Single dwellings, townhouses and villas are entitled to a 240L bin as part of their regular service charge.  Generally unit blocks are not provided with a garden waste bin due to having minimal garden waste and room for storage of bins.  However, the strata management or body corporate can send a letter requesting a garden waste bin to council.

Red lid bins (general waste)

All materials that cannot be recycled or composted should be placed in your red lid bin.

Apply for a Residential additional red lid bin online 

Requests for additional 240L red lid bins for multi occupancy dwellings (units) should be submitted by the managing body of the unit complex.

What you CAN put in a red lid bin

  • Plastic bags, chip packets and wrap.
  • Polystyrene foam.
  • Lids, caps and nozzles.
  • Disposable nappies.
  • Broken glass and ceramics.
  • Soiled paper/cardboard.

Note: Soft Plastics, such as plastic bags, bread bags, biscuit wrappers, pasta and rice bags, frozen food and veggie bags etc. can be recycled at many supermarkets through the REDcycle Program. Go to: Where to REDcycle for your nearest drop off location. For full details on what can and can't be taken to a REDcycle drop off point, go to: REDcycle  

What you CAN'T put in a red lid bin

  • Rocks, bricks and soil.
  • Glass bottles and jars.
  • Recyclable plastics.
  • Newspapers and magazines.
  • Milk and juice cartons.
  • Needles.
  • Cans.
  • Gas cylinders.
  • Garden waste.
  • Oils.


Download the Yellow, Red and Green Bin Posters for your reference at home, work or school.  



Bin audits

Council may conduct random waste audits to determine current waste management system performance. These audits provide valuable information to enable us to tailor our education message and will assist us to improve future services to the community.

Individual property addresses are not reported at any point in the audit process, collected waste is aggregated by collection day to determine general household waste trends.

Should you have any concerns or wish to discuss this further, please contact us.



Address: ,

More information

Policies and documents

Local Waste Management Plan


Prebooked Council Clean Up (Large Complexes) Form Additional Recycling and Green Bins



Missing / Lost / Stolen / Damaged Bin Additional Recycling or Green Bins Additional Red Lid Bins


Prebooked Council Clean Up (Houses and Small Complexes) Form

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