Pay your Rates


Online with credit card

Pay your rates securely online using Visa or MasterCard (0.45% merchant surcharge fee) or American Express (1.4% merchant surcharge fee).

Pay your rates securely online

Phone with credit card

Pay over the phone on 1300 886 435 with Visa or MasterCard (0.45% merchant surcharge fee) or American Express (1.4% merchant surcharge fee).


Pay from your bank account or credit card via your financial institution using the biller code 1693 and the reference number on your rate notice.

If you would like to schedule a payment plan, this can be done through your own bank account or credit card facility using BPAY.

Please contact your bank or credit card provider on how to set up a payment plan using BPAY or watch this short video on How to schedule your BPAY payment.

There is no credit card surcharge fee for credit card payments through BPAY.

Direct Debit

Complete a direct debit request form to have your rates payments automatically debited from your nominated bank account. You will still be sent instalment notices to remind you when a payment is to be taken from your account.

Completed direct debit request forms must be returned to Council via:

  • Email to
  • Post to Locked Bag 17, Sutherland 1499
  • In person at 4 Eton Street, Sutherland, NSW

In person

Customer Service Centre

Pay your rates in person at 4 Eton Street, Sutherland, NSW. Accepted payment methods are credit card, cash, eftpos or cheque (made payable to Sutherland Shire Council).

Post Office

Take your rates notice to any Australia Post outlet. Credit cards are not accepted by Australia Post.



Address: ,

More information

Policies and documents

Debt Recovery and Hardship Policy


Rates - Direct Debit Request



Rates - Direct Debit Request

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