We understand that more than ever, some of our ratepayers may be facing financial hardship.
It is recommended that if you cannot make full payment by the due date that you schedule ongoing part-payments to suitably manage your outstanding balance.
If you are experiencing financial hardship at this time, we ask that you contact Council on (02) 9710 0333 to explore other measures available to you under Council’s Debt Recovery and Hardship Policy. Alternatively, email us on firstname.lastname@example.org with your name and contact details and one of Council's officers will contact you.
If you are a sole trader, the owner of a small business or a not-for-profit organisation in NSW, you may be eligible for a small business fees and charges rebate of $1500 from the NSW State Government.
For more information on this please visit the ServiceNSW website Apply for the small business fees and charges rebate | Service NSW.
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Policies and documents
Debt Recovery and Hardship Policy
Application for Postponement of Rates
Rates Statutory Declaration Sole Parent