Financial Hardship



We understand that more than ever, some of our ratepayers may be facing financial hardship.

It is recommended that if you cannot make full payment by the due date that you schedule ongoing part-payments to suitably manage your outstanding balance.

If you are experiencing financial hardship at this time, we ask that you contact Council on (02) 9710 0333 to explore other measures available to you under Council’s Debt Recovery and Hardship Policy. Alternatively, email us on with your name and contact details and one of Council's officers will contact you.


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More information

Policies and documents

Debt Recovery and Hardship Policy


Application for Postponement of Rates Rates Statutory Declaration Sole Parent



Hardship Relief Application

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