FAQ's for Hireable Community Halls & Venues

All requests will be reviewed, and the Community Venues Team will send confirmation for approved requests.

To submit your hire request, please click on our Venues Booking Page

For all venue enquiries, please contact Council's Community Venues Booking Officers on 02 9710 0005, or email us at: communityvenues@ssc.nsw.gov.au

 

How can I contact Council about an enquiry or booking?

You can visit our Venues Booking Page to view availability, book and pay for a Venue. Contact us via email or phone 02 9710 0005 if you have further questions.

Who can hire a venue?

Any person 18 years or over can hire a venue, once registered in the Online Bookings System.

When are venues available for hire?

Most venues are available for hire 365 days of the year, usually between 7am and 12am. Some venues have restrictions on hire times. Please see details on our Venues Booking Page

 

How much time can I book for?

The minimum period of hire is one hour with fees charged on an hourly basis.

Your hire time must include all time you need to set up, pack down and clean the venue.

Can I arrange to view the venue before making a booking?

Venues are available for viewing Monday to Friday by appointment with a Community Venues officer on 02 9710 0005. Identification and a refundable key deposit is required for key collection.

Are there tables and chairs in the facilities?

Yes, tables and chairs are available in all our venues.

Most venues have rectangular trestle tables (760mm x 1830mm). Cronulla Central has some round tables (1530mm diameter).

Can I decorate the room?

Yes. We encourage you to give the space your own feel for your gathering, as long as all decorations are removed after the function and there is no rubbish, marks or damage left.

Are kitchen facilities available at the community centres?

All our venues have access to a kitchen or kitchenette including fridge, instant water heater, microwave and basic food heating/cooking. Please note there is no crockery or cutlery provided and these items must be brought in by the hirer.

Does Council provide a catering service?

No, all catering is to be organised by the hirer.

Is alcohol allowed on the premises?

Yes, hirers wishing to consume liquor on the premises must register the event with the NSW Police Force.

Can I book regularly, for example once a week or once a month?

Yes, you can make a regular booking on our Venues Booking Page. Bookings can be taken up to 12 months in advance. Please see regular hire details below.

How much will I pay for my booking?

Fees are dependent upon the venue and period of hire.

Please check the rates on our Schedule of Fees and Charges or on our Venues Booking Page

You can also discuss with a Community Venues officer on 02 9710 0005.

Do all venues have key access?

Most of our venues are accessed with keys. Details for venues with other access arrangements will be sent directly to hirers.

How do I get keys for the venue?

Keys can be collected from Council's Administration Building at 4-20 Eton Street, Sutherland on appointment. Please use the following link to book your Key Pick Up Appointment

Keys are to be returned the following business day after your hire by 4pm.

How can I pay for a venue?

Once registered you can make all payments through our secure online booking portal.

When can I access the hall or room?

During your period of hire. Booked 'from' and 'to' times are strictly inclusive of set up, pack down and cleaning.

This ensures other hirers can fairly access their hired space during their booked times.

Is there a cleaning fee?

Hirers are responsible for cleaning the venue after the event. Fees apply for additional cleaning requests.

Can I leave my garbage at the venue?

All garbage must be removed from the venue and taken away by the hirer.

Can I have a jumping castle?

A jumping castle may be permitted inside some larger halls, depending on the size of the jumping castle. Please contact the Community Venues team on 02 9710 0005 for further information.

When will my booking be confirmed?

Once our team have reviewed your request, we will send you a confirmation email.

Please allow at least two business days for the Community Venues team to review any requests.

Will I receive all the bond money back?

Bonds are fully refunded for hire groups that look after the venue and adhere to the Terms & Conditions of Hire[CH1] . 

Can the bond be refunded to my credit card?

Yes, if your payment was made online.

Does Council offer advertising for my function/event on its website?

No, Council’s website is strictly for the purpose of sharing Council-related information with our community.

 

Regular Hirers

How do I pay for regular hire of a venue?

Bookings are invoiced monthly and payable one month in advance. A refundable key bond of $100 is payable for each set of keys issued.

Is storage space available for regular hirers?

Yes, most facilities have (limited) storage space available at a weekly cost, see Schedule of Fees & Charges. Contact one of our Venues Officers to confirm availability.

Do I need public liability insurance?

Yes, all hirers need to be covered for public liability insurance.  Businesses, organisations, sole traders etc. must have their own public liability insurance (minimum $20 million limit required).

 

High Risk Activities

What types of activities are restricted in Council’s venues?

Council has assessed a number of hire activities as high-risk activities. Council reserves to right to reject applications it sees are a risk to the venue, community or Council. 

The list below provides examples of hire activities not permitted at public Council venues:

  • Activities that are publicly restricted or require a regulatory licence
  • Functions involving use or promotion of illegal substances
  • Activities considered likely to incite violence, vilification or anti-social behaviour
  • Activities considered inappropriate from the perspective of the NSW Police Force
  • Activities with content that is offensive or contrary to community taste or decency
  • Any group or activity perceived as discriminatory or non-inclusive by the wider community
  • Sale of restricted or adult merchandise or products
  • Where the Mayor and CEO are of the opinion that the activity will substantially damage the reputation of Council by associating Council with the activity.

 

Hire for a 21st birthday or similar high-risk functions are only permitted on condition of:

  • A high-risk bond applied of $1,500 
  • Agreement to cover the cost of Council arranged security guards for the duration of the party
  • Provision of a guest list to be supplied to Council in advance.

Bookings for 13 – 14 year old teenage parties are only permitted on condition of:

  •  A high-risk bond applied of $1,500
  • An early finish time of 9pm
  • At least 1 supervising adult per 8 teenagers
  • Provision of a guest list to be supplied to Council in advance

Unfortunately, due to the nature of the risk associated with these celebrations, Council does not currently allow 15 – 20 year old birthday parties in its venues. 

 

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