Vacation Care - open during lockdown

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Bookings are open for the spring school holidays, commencing Monday 20 September. 

IS YOUR BOOKING ESSENTIAL?

Recently the NSW Government shared a strong message to parents regarding keeping children at home unless they need to use such services.

Please only make a booking if you absolutely have to use Vacation Care. It is imperative that the limited positions we have available are booked by those families who have no option but to use our service to meet work commitments.  

Fees

Our daily rates are:

  • Early bird fee: $60 less Child Care Subsidy (CCS), for bookings made by Sunday 12 September 2021.
  • After this date, the rate is $65 (less CCS)

Please note the following important booking conditions:

  • Cancellations can be made up to 7 days prior to your booked days.
  • If you cancel within 7 days of your booking, fees will be payable irrespective of the reason for your cancellation e.g. illness, self or mandatory isolation.
  • Please give careful consideration to this before making a booking. There will be no leniency regarding cancellations which do not meet our policy and fees will be payable.

Activities with an additional fee are also Child Care Subsidy eligible (i.e. the daily fee and activity fee is combined and the entire amount is eligible for CCS).

Program

Our Vacation Care services are COVID Safe. All activities are centre-based and led by our Educators. There are no offsite excursions and no external providers onsite. Activities include a colour run, tie dye creations, woodworking, inflatables, sports and more.

Program

How to Book guide

Vacation Care Terms & Conditions  

Vacation Care Family Handbook  

 

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Vacation Care

  • Our three centres at Miranda, Burraneer Bay and Lucas Heights open 7am-6pm during school holidays.
  • Miranda Vacation Care: 31A Wandella Road, Miranda (behind Miranda Library).
  • Burraneer Bay Vacation Care: in the grounds of Burraneer Bay Public School, 161-165 Burraneer Bay Road, Cronulla.
  • Lucas Heights Vacation Care: in the grounds of Lucas Heights Community School, 132 Old Illawarra Road, Barden Ridge.

Enrol Here

If you're new to our Vacation Care service, please create an account in our 'My Family Lounge' online booking system. You can do this in advance of our live online booking period.

Returning customers can sign into their existing account to make a booking, change any information such as contact details and view their enrolment bookings.

Enrol here 


Don’t have a My Family Lounge account? Create your online account now.

Follow these easy steps...

Step 1 - Register to create an account

Step 2 - Complete all Mandatory Components of your and your child’s details -these will be marked *

Step 3 - Complete the online enrolment and upload the signed permission form (located under General Questions), ensuring all mandatory fields are completed

Step 4 - Save and Submit your completed Enrolment

If you leave a mandatory box blank, the system will inform you in red writing so you know what is missing. This will need to be corrected before the system will allow you to submit your Enrolment

Step 5 - Add Casual Booking 

   Step 1. Select Child

   Step 2. Select Service

   Step 3. Select Room (Select Vacation Care for a standard day of care. Select Optional Excursion to book in to the standard day of care including the optional excursion

   Step 4. Select Day required (available days will appear in Green)

   Step 5. Book selected day (repeat step 4 & 5 to book another day)

   Step 6. Select Save changes if you want to book in another child

   Select Save and Exit to finish making a casual booking.

N.B. Once you have booked your selected day/s they will be confirmed and appear in purple on your calendar located in the My Family Lounge under Add Casual Booking

There will be no confirmation email sent to notify you of your booked days. Simply log into your My Family Lounge Account and refer to day/s marked in purple under the calendar located in Add Casual Booking.

You can also book Vacation Care spots using the MFL app! 


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Do you need a Medical Management Plan form?

Medical Management Plans are a regulatory requirement and provide our Educators with the information required to best meet your child's medical needs. You will need to complete a Medical Management Plan if:

  • your child is new to Sutherland Shire Council Vacation Care and has been diagnosed with a medical condition.
  • has recently been diagnosed with a medical condition and this is the first Vacation Care period since the diagnosis.
  • your child's current plan is out-of-date, or will be out-of-date in the holiday period you are booking in for (plans need to be updated every 12 months)
  • your child's medical condition has changed or the management of the condition has changed.

Medical conditions include asthma, anaphylaxis, diabetes, an allergy requiring medication on contact allergen, etc.

Click here for more information and to access the Medical Management Plan Form

Inclusion

Inclusion is at the heart of our philosophy and practices. We will support an enrolment where there are sufficient vacancies, facilities and resources suitable to the child’s needs.

Enrolments of children with a diagnosed disability are considered in light of the capacity and capability of the centre to safely and successfully meet the individual needs of the child. This also includes considering the number of children with a diagnosed disability who have already enrolled at your preferred Vacation Care centre.

You are welcome to call our team on phone 9710 0466 should you have any queries regarding inclusion within our OOSH services.


Don’t have a My Family Lounge account? Create your online account now.

Follow these easy steps...

Step 1 - Register to create an account

Step 2 - Complete all Mandatory Components of your and your child’s details -these will be marked *

Step 3 - Complete the online enrolment and upload the signed permission form (located under General Questions), ensuring all mandatory fields are completed

Step 4 - Save and Submit your completed Enrolment

If you leave a mandatory box blank, the system will inform you in red writing so you know what is missing. This will need to be corrected before the system will allow you to submit your Enrolment

Step 5 - Add Casual Booking 

   Step 1. Select Child

   Step 2. Select Service

   Step 3. Select Room (Select Vacation Care for a standard day of care. Select Optional Excursion to book in to the standard day of care including the optional excursion

   Step 4. Select Day required (available days will appear in Green)

   Step 5. Book selected day (repeat step 4 & 5 to book another day)

   Step 6. Select Save changes if you want to book in another child

   Select Save and Exit to finish making a casual booking.

N.B. Once you have booked your selected day/s they will be confirmed and appear in purple on your calendar located in the My Family Lounge under Add Casual Booking

There will be no confirmation email sent to notify you of your booked days. Simply log into your My Family Lounge Account and refer to day/s marked in purple under the calendar located in Add Casual Booking.

You can also book Vacation Care spots using the MFL app! 


 

 

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Contact Vacation Care

For Vacation Care queries, please phone Vacation Care on 9710 0466 or email our team at VacationCare@ssc.nsw.gov.au

Tell us what you think!

We survey customers after each Vacation Care period to hear about how we can make your family and child’s experience even better. This feedback also helps us to design our future programs and ensure we’re offering the activities children love to do.  

Our centres are known for their welcoming and inclusive approach (because that’s what families tell us). Most families also value our strong communication with them, and this is an area we will continually strive to improve. If you enrol in our program, stay tuned for our Satisfaction Survey email at the end of the school holidays. We want to hear from you!

“My child attends Burraneer Bay Vacation Care and over the past few years she has really enjoyed her time there.  During the last holidays my daughter often spoke about some of the Educators who have been absolutely amazing and have made her experience exceptional. The Centre Coordinator is also consistently exceptional with her care & attention to each child’s needs. I am grateful for the energetic, engaging and caring team who have contributed to making my daughter’s experience so positive.”

 Our family values the care and fun activities provided at your Burraneer Bay Vacation Care centre. We believe it is a safe environment, where our child feels a part of the group. It is our first time using the service this term. We will definitely be back in future.”

“I just wanted to provide some positive feedback in what must be a very challenging time for you and your team. My kids attended Burraneer Bay Vacation Care for the first time and both had a great time. Our welcome in the morning was friendly, we received a thorough orientation, my kids felt at ease and they happily left me! Thank you for making the school holidays easier while I attend the workplace as an essential worker.”

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(02) 9710 0466


childrensservices@ssc.nsw.gov.au

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