Investing in your people

Why upskilling your employees makes good business sense

Investing in your people is one of the most powerful tools a small business owner has to stay on top of the game. The good news is that Sutherland Shire business owners don’t have to look far for inspiration, as a range of reputable institutions offering a host of recognised courses is right on their doorstep. From TAFE to University or Community College offerings, there are many options for making your workforce smarter and your business more profitable.

Why upskill your employees?

A business with well-trained employees is a smart business and, according to Deloitte analyst Josh Bersin, “The learning curve is the earning curve”. Whatever the size of your business, training your people makes sense, for many reasons, including:

  • Improved products and services: Trained staff will produce more skilled work and serve your customers more efficiently. The flow-on effect of engaged and trained staff is that your customers will also have a better experience of your business.
  • Staff engagement and retention: Employees appreciate training opportunities, in turn, boosting staff retention. The Future of Work: the people imperative report highlights that employees are driving the demand for more training, especially millennials, with 67% of employees believing they must continuously reskill themselves to stay in their career.
  • Workplace duty of care: Training, such as first aid and workplace safety, can improve an organisation’s safety.
  • Government supported training: Training is a fixed part of industry apprenticeships and traineeships. If you are thinking of taking on a new trainee or apprentice, check out the list of apprenticeships and traineeships that are fee-free, here.  


Where to look for courses in the Sutherland Shire

TAFE NSWs Gymea and Loftus campuses offer dozens of nationally recognised courses that would suit the local workforce, from a course in Vocational and Community Engagement, to Certificate III in Business Administration (Medical), Certificate III in Warehousing Operations or an Advanced Diploma of Information Technology. They are also key local providers of apprentice and trainee training.

Wollongong University’s Southern Sydney campus at Loftus currently offers business and nursing courses such as bachelor degrees.

St George and Sutherland Community College (SGSCC) is committed to providing a range of quality vocational, accredited, and leisure courses and programs to cater for the lifelong learning and development needs of the local community. It offers 400+ courses in 30+ venues, including nationally recognised training.

Realise Businessis a NSW Government Business Connect provider offering subsidised training for those interested in starting a business, plus other useful training opportunities such as digital marketing courses.

Don’t forget to consult with your accountant or business advisor to clarify what tax deductions relate to staff training and explore where training will add value to you and your business.

By Joanne Ryan

Joanne Ryan is Managing Director of Infodec Communications, an experienced and long-established communications, strategy and marketing company located in Miranda.


Address: ,

More information



Knowledge iStock-157684537.jpg

Did this page help you?

We monitor feedback and will respond to your comments if you include your email address.